FAQ

 

ANSWERS? WE'VE GOT THEM.

Frequently Asked Questions

 
 
SHIPPING 

Do you ship internationally? 

We ship to Canada (Excluding Quebec) and to the USA. Contact us to arrange worldwide shipping.

How long does shipping take? 

Depending on loaction shipping will usually take anywhere from 7-14 days

 

Will I be charged for taxes?

Yes, as DR-one operates in Alberta there will be 5% sales tax added to all products sold.

RETURNS

What is your returns policy? 

If the product is unopened we will honor a return up to 14 days from the point of sale (shipping excluded)

 

Do you refund?

If the product is unopened we will honor a return up to 14 days from the point of sale (shipping excluded)

Still got questions? Contact us>

PAYMENT & WARRANTY

What forms of payments do you accept? 

We accept, Visa, Master Card, American Express, Discover and Paypal through online orders. For pick up purchases we accept Visa, Master Card and debit.

*PLEASE NOTE*-If billing address does not match shipping address we will contact customer for information to verify address, name and bank of origin on the credit card.

 

What are your warranty terms & conditions?

Warranty will be handled from the manufacturer. Any defects or issues with your products, please contact the appropriate manufacturer.

 

Contact Us

321 Gleneagles View

Cochrane, AB,

T4C 1P4

DR-oneTech@outlook.com

We Accept payment through

https://www.paypal.me/droneinc

© 2016  DR-one.